Here we answer the most common questions before and after shopping at BambaKicks.
Are BambaKicks products authentic?
Yes. We sell products described as authentic and review the information for each item before publishing it. See our Authenticity page for more details.
Is the stock shown on the website real?
When a product is available, Shopify shows the recorded inventory. If a unit is still in transit to our stock, we clearly mark it as “Coming soon” and indicate when images are for reference.
How much is shipping?
- Spain: €6.99. Free from €55.
- European Union: €8.99.
- Enabled international destinations: €12.99.
The final amount is always shown before payment. See our Shipping page.
Can I track my order?
Yes. Once an order is shipped and tracking is available, you will receive the relevant information and can check its status from your customer account.
How do I access my account?
Sign in with the email used for your orders. Shopify will send an access code, and from your account you can view orders, profile and settings.
Can I return a purchase?
Consumers generally have 14 days, subject to legal exceptions, to exercise the right of withdrawal for distance purchases. See Returns, exchanges and withdrawal.
Do you offer size exchanges?
Voluntary size exchanges are subject to availability. Where applicable, you can also return the product under the relevant policy and place a new order.
Which payment methods do you accept?
The payment methods available for your order are shown securely during checkout. Availability may depend on country, device and payment configuration.
Do prices include taxes?
Yes. Store prices include applicable taxes where required. Checkout shows the final breakdown before payment is confirmed.
How do I contact BambaKicks?
Email bambakicks@gmail.com or use our Contact page. On social media we are @bambakicks.